Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire SG1 4AB
Tel: 01438 314333
Open 24 hours
Queen Elizabeth II Hospital
Howlands
Welwyn Garden City
Hertfordshire AL7 4HQ
Tel: 01438 314333
Open 24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

If you have an emergency please call 999.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about blood pressure checks, warfarin clinic, ECG’s, cervical smears, dressings, family planning advice, contraceptives, minor injuries and ailments, ear care, immunisations, diabetes management, asthma care, COPD (heart) care, smoking cessation, free health checks for 40-70 tear olds, removal of stitches and clips etc.

Contact a Nurse

Book an appointment on the phone01462 892458
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01462 892458

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

The practice does not offer a travel advice service. We can provide you with a print out of your vaccination history free of charge, but for advice you will need to go to a private travel clinic.

When you have received your travel advice and know which vaccinations you require, the surgery can give Hepatitis A, Typhoid, Diphtheria, Polio and Tetanus vaccinations without charge. Other vaccinations will be chargeable and would have to be administered and paid for at the private travel clinic.

Below are some recommended private travel clinics:

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Carers

Carers in Hertfordshire

We give support and information to unpaid family and friends who look after someone.

We provide the space for you to discuss practical and emotional concerns around caring and opportunities to share experiences with others.

We can provide the information you need to make choices about your life and caring role and the opportunity to have your voice heard by the people who plan services that affect your life.

Telephone: 01992 586 969

Website: www.carersinherts.org.uk

Email: contact@carersinherts.org.uk

Carers UK

Carers UK provide information and advice for people who are looking after someone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Child Health

Park Drive Health Centre - Baby Clinic

Open every Thursday, 9.30am-11am

Telephone:01462 492500 (option 1)

Website: www.hct.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Coronary Heart Disease (CHD)

British Heart Foundation

British Heart Foundation are the nation’s heart charity and the largest independent funder of cardiovascular research.

Telephone: 0300 330 3322

Website: www.bhf.org.uk

Videos: www.youtube.com

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Website: www.healthtalk.org

Depression, Anxiety & Stress

Herts Women's Centre

Herts Women’s Centre run coffee afternoon drop ins, one to one support sessions for victims of domestic abuse.

Telephone: 01438 742742

Website: www.hertswomenscentre.org.uk

Email: Stevenagewrc@btinternet.com

The Living Room

The Living Room run two treatment centres – in Stevenage, and in St Albans. Each centre provides FREE intensive structured, abstinence-based, day treatment for adults (18+) with substance addictions, behavioural addictions and FREE therapy and support for family and friends.

Telephone: 01438 355649 (Stevenage) or 01727 854479 (St Albans)

Website: thelivingroom.me.uk

Email: enquiries@thelivingroom.me.uk

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Website: www.healthtalk.org

More services for young people

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mental Health Foundation

Information and Support for all mental health issues including Podcasts and Videos.

Website: www.mentalhealth.org.uk

Diabetes

North Herts and Stevenage Diabetic Support Group

People suffering from Diabetes. their friends, family, support workers and health care professionals.  All are welcome.  There is disabled access.

Telephone: 07788 583 365 (Mr Chris Overman)

Website: directory.hertfordshire.gov.uk

Email: chris.overman@btinternet.com

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Website: www.healthtalk.org

Diabetes UK

Largest charity in the UK devoted to the care and treatment of people with diabetes in order to improve the quality of life for people with the condition.

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

Videos: www.youtube.com

Drugs and Alcohol

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

WDP Family Services - Hitchin

WDP is a vibrant and innovative drug and alcohol charity committed to helping those who are affected by substance misuse.

Telephone: 020 7421 3100

Website: www.wdp.org.uk

Email: enquiries@wdp.org.uk

The Living Room

We, The Living Room Hertfordshire, are an award winning addiction recovery charity, founded by Janis Feely MBE, and led by our Chief Executive, Adrienne Arthurs.

Telephone: 01438 355649

Website: livingroomherts.org

Email: enquiries@thelivingroom.me.uk

More tools and apps

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Local Services

Hertfordshire Wheelchair Service

This county wide service undertakes clinical assessments and provides a repair service for wheelchair users.

Telephone: 0333 234 0303 (calls charged at local rate)

Website: www.enhertsccg.nhs.uk

Email: hertswcs@millbrookhealthcare.co.uk

Hearing Support Service

This free service provides NHS hearing aid maintenance and batteries together with advice, information and practical support covering all aspects of hearing loss.

Website: www.hhas.org.uk

Maternity

Maternity Services: East and North Herts NHS Trust

The Lister’s Diamond Jubilee Maternity Unit opened in October 2011 and sees over 5,500 babies born every year. Our aim is to assist you to have a safe pregnancy and a healthy happy baby.

Telephone: 01438 314 333

Website: www.enherts-tr.nhs.uk

Email: generalenquiries.enh-tr@nhs.net

Infant Feeding Support Group - Holly Blue Children's Centre

Tuesdays 12.30pm – 2pm

Breastfeeding lunch drop in, run by the NCT and offers social group support and helping with complex problems.

If this group is not at a convenient time for you you can visit any group at any Hertfordshire Children’s Centre.

Telephone: 01462 893615

Website: directory.hertfordshire.gov.uk

Sexual Health

Sexual Health Hertfordshire (Hitchin)

All clinics offer a free and confidential service to everyone regardless of age or gender.

Telephone: 0300 008 5522

Website: www.sexualhealthhertfordshire.clch.nhs.uk

 

Sexual Health Centre

Offers walk-in and appointments, free contraception including emergency, sexual health screening and more.

Visit: Southgate Health Centre, Southgate, Stevenage, SG1 1HB

Telephone: 03000085522

Website: sexualhealthhertfordshire.clch.nhs.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 1237123

Website: www.fpa.org.uk

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Stop Smoking

Smokefree Hertfordshire

The Hertfordshire Stop Smoking Service offers free professional specialist advice and support to smokers. This increases your chance of stopping smoking by up to four times.

Telephone: 01442 453 071

Website: www.enhertsccg.nhs.uk

 

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

DVCC

The DVCC was founded in 2009, with the sole aim of helping people like you transform their bodies, for life. This focus on our client’s physical transformations has resulted in DVCC centre’s opening in Milton Keynes, Northampton, Hitchin and St Albans.

Telephone: 0330 120 0084

Website: www.thedvcc.com

Meetup Baldock

Healthy Weight Loss Meetups in Baldock

Website: www.meetup.com

More tools and apps

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Health Review and Assessment Clinic

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?